Effective Date: May 2025
Welcome to Ridge Pharmacy (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal and health-related information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our healthcare services. By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information when you interact with us or use our services:
- Personal Information: This may include your name, email address, phone number, postal address, and any other details you provide when filling out forms or contacting us.
- Protected Health Information (PHI): We collect PHI necessary to provide our healthcare services, including medical records, prescriptions, and other health-related data.
- Usage Information: We may gather data about how you interact with our website and services, including your IP address, browser type, operating system, and browsing behavior.
- Cookies and Tracking Technologies: We use cookies and similar technologies to understand your preferences and improve your online experience. You can manage your cookie settings through your browser.
How We Use Your Information
We use your information for the following purposes:
- To Provide and Maintain Services: This includes processing prescriptions, delivering healthcare services, and maintaining our website.
- Communication: We use your contact information to respond to inquiries and provide customer support.
- Service Improvement: We use your information to enhance and personalize your experience and improve our services.
- Marketing Communications: With your consent, we may send you promotional content or updates.
- Legal Compliance: We may process your data to fulfill legal obligations and protect our rights.
How We Share Your Information
We may share your personal information in the following circumstances:
- Service Providers: We may share information with trusted service providers who help us operate our business and deliver healthcare services. These partners are contractually required to safeguard your data.
- Legal Requirements: We may disclose your information when legally required, such as to comply with court orders or governmental regulations.
Your Rights Regarding Protected Health Information
- Access and Correction: You have the right to access and correct your personal and health information. Contact us at 201-428-9119 to request access or updates.
- Opt-Out: You may opt out of receiving marketing communications by following the opt-out instructions included in our communications.
- Patient Rights: You have specific rights related to your PHI, including the right to request restrictions on certain uses, to receive confidential communications, and to inspect and copy your health records.
Security of Your Information
We use appropriate administrative, technical, and physical safeguards—including encryption and access controls—to protect your personal and health information against unauthorized access, disclosure, alteration, or destruction.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. When we make significant changes, we will post the updated policy on our website and update the “Effective Date” at the top of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or your rights, please contact us at 201-428-9119.